Abnormal about background app refresh : ios 14.7.1

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Level 1

8 points

Abnormal about background app refresh : ios 14.7.1

I already to turn off background app refresh but when I checked about battery I found my iPhone use battery for background activity.

thank you

tossaphorn

iPhone 12 Pro Max, iOS 14

Posted on Sep 6, 2021 6:43 PM

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Answer 1

Sep 7, 2021 1:07 PM in response to tossaphorn

Hello tossaphorn,

Thanks for posting in Apple Support Communities!

We see that your apps are using battery percentage in the background even though you turned off Background App Refresh.

We’d be happy to help you!

How long ago did you turn off Background App Refresh?

Are you able to select any of the days after you turned it off to see if those apps are not listed for background activity?

Take care.

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Answer 2

jdo_apple

Community Specialist

Sep 8, 2021 3:12 PM in response to tossaphorn

tossaphorn,

Thanks for the follow up.

If you click on todays date on the bars for usage, what percentage is showing for the background activity now?

Cheers.

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Answer 3

tossaphorn Author

Level 1

8 points

Sep 8, 2021 9:08 AM in response to barberlives123

How long ago did you turn off Background App Refresh?

…

Me : I turn off since i updated my iOS 14.7.1.

Are you able to select any of the days after you turned it off to see if those apps are not listed for background activity?

…

Me : I usually observed my battery and everything is do not change. In the old iPhone(6S plus) has the same problem when I updated became iOS 14.7.1.

Thank you

tossaphorn

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Answer 4

tossaphorn Author

Level 1

8 points

Sep 8, 2021 6:54 PM in response to jdo_apple

I don’t know how to show percentages of background activity but it showed me in hr like this figure.

Now i try to turn on low battery mode all this day for check the effect on my battery and I will report on the end of day.

Thank you

tossaphorn

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Answer 5

tossaphorn Author

Level 1

8 points

Sep 9, 2021 1:30 PM in response to jdo_apple

This figure shows a result when I turn on the low battery mode. Normally, I think when I turn on this mode it reduces background activity but the result show about it still working in the background.

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Abnormal about background app refresh : ios 14.7.1

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