Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Exchange/Trade In Recently Bought NEW 8GB M1 MacBook Air for New 16GB version via Apple

Is it possible if I could exchange my brand new MacBook AIR M1 8GB bought recently from Apple, and buy the 16GB from Apple instead? I bought the machine in mid-July 2021, but opened the box and started using it on August 28th, 2021. I am wondering if I can spec it up as I need more RAM. And the machine is barely used, hardly an hour in a day and usage has been for around 10 days only. Would Apple facilitate and accommodate with respect to that? As the machine is brand new and I will pay the difference for the 16GB new machine. Thanks

Posted on Sep 7, 2021 7:04 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2021 7:18 AM

The Normal on new Purchases directly from Apple is 14 Days from Original Purchase can be returned - no questions asked.


There after, 90 Days of free phone support and 1 year Support.


Exchange one for another - doubtful.

3 replies

Exchange/Trade In Recently Bought NEW 8GB M1 MacBook Air for New 16GB version via Apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.