You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Nursesdc Author

Level 1

4 points

Retrieving iMessages from broke iPhone on iPad

My iPhone disabled after the last software update. I have taken it to an Apple store and they cannot restore it or do a factory reset. I need my messages off of the phone?????

iPhone XS, iOS 14

Posted on Sep 7, 2021 9:06 AM

Top-ranking reply

KiltedTim

Level 10

205,620 points

Posted on Sep 7, 2021 9:12 AM

Restore the last backup you made of the device to whatever you're getting to replace it.

If you were using messages in iCloud, turn that feature on on the replacement device while signed in with your iCloud account.

View in context

Retrieving iMessages from broke iPhone on iPad

Similar questions