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Magic keyboard

My magic keyboard for my I pad pro has ripped on the bottom and I was wondering if i could exchange it for a new one without cost?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Sep 7, 2021 6:28 PM

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Posted on Sep 8, 2021 1:41 AM

The majority of contributors here are all end-users, just like you. We can only suggest that you explore your warranty options…


If your Magic Keyboard is within its limited one-year warranty, you should explore your options with your retailer, Apple Support, or the technicians at the Genius Bar at your local Apple Store.


Genius Bar Reservation and Apple Support Options - Apple


You will find the Get Support link at top-right of this page. Alternatively, you can contact the Support Team using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

1 reply
Question marked as Best reply

Sep 8, 2021 1:41 AM in response to Rosiemullen2021

The majority of contributors here are all end-users, just like you. We can only suggest that you explore your warranty options…


If your Magic Keyboard is within its limited one-year warranty, you should explore your options with your retailer, Apple Support, or the technicians at the Genius Bar at your local Apple Store.


Genius Bar Reservation and Apple Support Options - Apple


You will find the Get Support link at top-right of this page. Alternatively, you can contact the Support Team using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

Magic keyboard

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