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How can I reset an Apple ID password from a phone that is broken?

I need to reset a password for an Apple ID but the phone that is logged in is broken and I do not have access. Is there a way I can reset it?

Apple Watch

Posted on Sep 7, 2021 7:35 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2021 7:42 PM

If you have access to another device/computer, you can change it using a browser. Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      

1 reply
Question marked as Top-ranking reply

Sep 7, 2021 7:42 PM in response to Gzlz-1999

If you have access to another device/computer, you can change it using a browser. Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      

How can I reset an Apple ID password from a phone that is broken?

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