My beats flex keeps powering off and disconnecting.

My beats x head set powers off after a few minutes. Heaps of charge left 90%.

tried to reset it but no difference?

Posted on Sep 8, 2021 12:32 AM

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2 replies

Sep 8, 2021 6:49 PM in response to RobBeats


Hello RobBeats,


Thanks for asking the Apple Support Communities for help with your Beats X headphone. Thanks for also letting us know what troubleshooting you tired already. We're happy to continue checking this out with you.


Please test if you pair them to a different device, if the same issue persists. If it does not, reach back out and we can look at troubleshooting the device they are paired with.


If the issue continues with another device, they will need to be repaired. Check this link for info and a link to start your repair: Beats Repair and Service - Apple


Thanks and have a wonderful day.

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My beats flex keeps powering off and disconnecting.

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