Damaged Watch package
I recently cracked my watch screen and I scheduled a repair. I have received the box but with no return label inside. I’m not sure what to do at this point ?
Thank you!
Apple Watch
Apple Event: May 7th at 7 am PT
I recently cracked my watch screen and I scheduled a repair. I have received the box but with no return label inside. I’m not sure what to do at this point ?
Thank you!
Apple Watch
If you arranged a repair request, you should have received instructions for mailing your device. If you didn't get instructions, contact Apple Support. See the 'How to Return an Item' section in:
Returns & Refunds - Shopping Help - Apple
To return an item to Apple, sign in to your Order Listing page with your Apple ID and password.
After you sign in, you will see the items from your recent orders. Select an item to go to the order details page. From there, use the Start a Return link below your item and then click the Get Started button. On the next page, confirm the items from your order that you’d like to return and select the Initiate Your Return button.
Next, read the instructions and select the Print Return Label button to print your shipping and any required hazmat labels. If you’re shipping multiple boxes, use the Print Return Label button again to print new labels for each box. We recommend using the original packaging if you are returning a computer.
If you arranged a repair request, you should have received instructions for mailing your device. If you didn't get instructions, contact Apple Support. See the 'How to Return an Item' section in:
Returns & Refunds - Shopping Help - Apple
To return an item to Apple, sign in to your Order Listing page with your Apple ID and password.
After you sign in, you will see the items from your recent orders. Select an item to go to the order details page. From there, use the Start a Return link below your item and then click the Get Started button. On the next page, confirm the items from your order that you’d like to return and select the Initiate Your Return button.
Next, read the instructions and select the Print Return Label button to print your shipping and any required hazmat labels. If you’re shipping multiple boxes, use the Print Return Label button again to print new labels for each box. We recommend using the original packaging if you are returning a computer.
Last time I sent an item in for repair you removed the shipping label to you and the return label was underneath.
Damaged Watch package