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Cannot Reset Security Questions We don’t have sufficient information to reset your security questions.

I am in a cycle, I cannot remember my security questions answer, but I cannot log into my account without them, when I get to the stage where I log in username/password, I am prompted for security questions, when I select reset security questions I get: Cannot Reset

We don’t have sufficient information to reset your security questions and I cannot go further


iPad Air, iOS 12

Posted on Sep 8, 2021 8:14 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2021 8:16 AM

You need to set up two-factor authentication or contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.


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1 reply

Cannot Reset Security Questions We don’t have sufficient information to reset your security questions.

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