You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 is trying to install 14.7.1, download was successfull, the device seems to be frozen

iPhone 11 is trying to install 14.7.1, download was successful, the device seems to be frozen

Posted on Sep 8, 2021 8:53 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2021 9:08 AM

It should reboot itself after a while of showing the "Installing" popup. If it does not, you may need to manually restart it.


Quickly Press the volume up button and release, press the volume down button and release, then hold the sleep button down until the iPhone restarts and an Apple logo shows up on screen. Ignore the Power Off slider if it appears.


Let it restart, and it should resume installing the update.








5 replies
Question marked as Top-ranking reply

Sep 8, 2021 9:08 AM in response to rolf101

It should reboot itself after a while of showing the "Installing" popup. If it does not, you may need to manually restart it.


Quickly Press the volume up button and release, press the volume down button and release, then hold the sleep button down until the iPhone restarts and an Apple logo shows up on screen. Ignore the Power Off slider if it appears.


Let it restart, and it should resume installing the update.








iPhone 11 is trying to install 14.7.1, download was successfull, the device seems to be frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.