My wife's iPhone 8 wont update or restore.
My wife's iPhone 8 wont update or restore. What can I do?
It was installing the latest OS update and froze.
It says that it can't be updated but it won't restore.
It gets 1/4 to 1/2 way then errors out.
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This is the only way. If that fails then you may have a hardware failure which would have happened anyway
Phone frozen or will not turn on, logo Bootloop or Stuck on apple logo
Do this sequence which starts with Forced Restart then goes onto Recovery Mode.
Click here > If your iPhone won't turn on or is frozen – Apple Support (UK)
or watch this video which has the same actions
Click here > https://youtu.be/2CRilTPouRU?t=97
Try to use the Update option. There is no guarantee you can save any data since your last backup if you need to use the Restore option.