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Level 1

4 points

My wife's iPhone 8 wont update or restore.

My wife's iPhone 8 wont update or restore. What can I do?

It was installing the latest OS update and froze.

It says that it can't be updated but it won't restore.

It gets 1/4 to 1/2 way then errors out.

Posted on Nov 4, 2022 8:45 AM

Top-ranking reply

Level 10

91,341 points

Posted on Nov 4, 2022 9:24 AM

This is the only way. If that fails then you may have a hardware failure which would have happened anyway

Phone frozen or will not turn on, logo Bootloop or Stuck on apple logo

Do this sequence which starts with Forced Restart then goes onto Recovery Mode.

or watch this video which has the same actions

Try to use the Update option. There is no guarantee you can save any data since your last backup if you need to use the Restore option.

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