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Shift Command 3 not working as of today

I'm trying to find com.apple.symbolichotkeys.plist/Users/YourName/Library/Preferences


in my preferences folder to delete it, but it isn't there.

iMac Pro

Posted on Sep 9, 2021 7:09 AM

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Question marked as Top-ranking reply

Posted on Sep 10, 2021 6:52 AM

What do you see in System Preferences->Keyboard->Shortcuts->Screenshots?


If the command-shift-3 is there and checked, try unchecking, then quit System Preferences, and then go back and check it again.


Similar questions

12 replies

Sep 10, 2021 11:10 AM in response to Evelynneedinghelp

If Luis' suggestion doesn't fix the problem boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Sep 12, 2021 11:53 AM in response to Evelynneedinghelp

I don't have an Apple extended keyboard (or what they are called now).

I read that you may have to press Clear, or sometimes Shift-Clear, depending on keyboard settings.

Do you see something about the keypad keys in System Preferences->Keyboard->Keyboard? The appearance of this varies with mac model and which keyboard is being used. As I said, I don't have a similar keyboard, so I can't check how that looks, but maybe you can find something there.

Shift Command 3 not working as of today

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