MacBook Air Error code 10826

This just started yesterday. I clicked on the link for a Zoom meeting that has been at the same time for the past year. I got the message: This application can't be opened - 10826. I had the same problem with my doctor's patient portal today. These are certainly trusted links/sources. I have restarted my Mac several times. Any suggestions would be welcome.

MacBook Air 13″, macOS 11.5

Posted on Sep 9, 2021 7:40 AM

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4 replies

ColleenD1

Community Specialist

Sep 10, 2021 6:59 AM in response to MontyFloyd

Hi MontyFloyd,

Welcome to Apple Support Communities. We understand that you're having an issue with opening some apps on your MacBook Air. We'd like to help.

You may want to try to boot into safe mode so you can isolate this issue a bit more. This will stop some log in items from loading and try to fix any errors it finds. How to use safe mode on your Mac

After booting into safe mode, see if you can open Zoom and your doctor's patient portal. Once you know, restart your Mac and try those apps again. Does that help? Let us know.

Cheers!

Eyedoc63

Level 1

4 points

Oct 13, 2021 8:03 AM in response to MontyFloyd

Same problem here. Exact same scenario. If I copy the link out of Mail and paste it in a browser it will open just fine, but every time I click on a link in Mail I get 10826.

MontyFloyd Author

Level 1

9 points

Sep 10, 2021 1:29 PM in response to ColleenD1

Thanks for your suggestion. I switched from Safari to Google Chrome and had no problem with the links. Must be a problem with Safari. I’ll try what you suggest.

Nov 3, 2021 9:30 AM in response to Eyedoc63

Same is happening with my Mail. Any recommendations on how to update it?

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MacBook Air Error code 10826