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mowlid80 Author

Level 1

4 points

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I want to know why my iPhone7 isn't having the Reset and Software update categories

iPhone 7, iOS 14

Posted on Sep 9, 2021 11:28 AM

Top-ranking reply

Lawrence Finch

Level 10

212,486 points

Posted on Sep 9, 2021 11:37 AM

No one here has any idea why. Where are you looking?

Settings/General/Software Update
Settings/General/Reset

If you don’t see them your phone may be controlled by Mobile Device Management (MDM) or you might have a company or school email account on the phone, and the administrator may have disabled these functions.

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