Touch id wont recognize my finger print

Using Touch id on my iPhone 8, won't recognize my fingerprints for longer than a couple of days. It works just fine for 1-2 days and then won't work. Can you explain why this is happening? It's really aggravating when I am forced to enter my passcode when I am driving.

Posted on Sep 9, 2021 12:15 PM

Reply
2 replies

Sep 10, 2021 3:02 PM in response to mario49

I don't have a problem with getting Touch ID to work.It will work, but only for a couple of days! Then I have to delete all of the fingerprints and start over. I put two copies of my index finger and thumb in each time, thinking that if one doesn't work the other will. When I go to Settings>Touch ID and Passcode>Fingerprints - then touch the Home Button, it will actually recognize the fingerprints correctly. But only immediately after I enter them. After a couple of days, they're no longer recognized.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Touch id wont recognize my finger print

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.