iPad Air 4 crop and frame issue

I recently had bought the IPad Air 4th gen and after a while when had started taking screenshots my crop and frame edit tools wasn’t working, like i would take screenshots, zoom and frame parts, but whenever I saved it, the photo would be saved without the edited adjustment. How do i fix this issue or what can be done about it?

iPad Air, iPadOS 14

Posted on Sep 9, 2021 6:19 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2021 12:33 PM

Hi Suited-Vulture, 


Thank you for using the Apple Support Communities. 


It sounds like when you Edit photos and videos on iPad the changes don't save and we’re happy to help! Make sure to tap Done when you’re finished editing your screenshots, photos or videos, see Take a screenshot or screen recording on iPad. If you tapped Done to save your edits, but the edits didn’t save, follow the steps found in the Apple Support resources below, then check to see if the problem is still there after each one:


  1. Quit and reopen Photos app: Quit and reopen an app on iPad
  2. Restart your iPad
  3. Back up iPad and Update iPadOS


We hope this helps.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 10, 2021 12:33 PM in response to Suited-Vulture

Hi Suited-Vulture, 


Thank you for using the Apple Support Communities. 


It sounds like when you Edit photos and videos on iPad the changes don't save and we’re happy to help! Make sure to tap Done when you’re finished editing your screenshots, photos or videos, see Take a screenshot or screen recording on iPad. If you tapped Done to save your edits, but the edits didn’t save, follow the steps found in the Apple Support resources below, then check to see if the problem is still there after each one:


  1. Quit and reopen Photos app: Quit and reopen an app on iPad
  2. Restart your iPad
  3. Back up iPad and Update iPadOS


We hope this helps.


Take care.

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iPad Air 4 crop and frame issue

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