Apple Pencil 2 is not working

desiree195 Said:

"Apple Pencil 2 is not working: I have the Apple Pencil 2, The pencil is connected to my iPad, I connected the Pencil via bluebooth on my iPad, and the Apple Pencil says the battery is at 100% but the Pencil is not working."

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Troubleshooting Apple Pencils:

Use these Troubleshooting Links...

• Apple Pencil Compatibility - Apple Support

Verify the compatibility of your iPad and Apple Pencil

• Connect Apple Pencil with your iPad - Apple Support

View: If your Apple Pencil won't pair with your iPad

• Use Bluetooth and Wi-Fi in Control Centre - Apple Support

Make sure that Bluetooth is enabled

• Charge your Apple Pencil and Check the Battery - Apple Support

Be certain there is power to your Apple Pencil

• Pair and Charge Apple Pencil (2nd generation) with iPad - Apple Support

Successfully pair and charge your 2nd Generation Apple Pencil

Make sure the tip of the Pencil is screwed on securely and snugly ( NOT TOO tight! ).

Then follow all of the troubleshooting tips in this Apple Website Webpage support article.

Tap the link below.

https://support.apple.com/en-us/HT205236

Also, have you checked the tip of your Pencil lately?

Does it look worn?

Apple has a 4 pack of replacement tips for purchase.

Found here.

Tap the link below.

https://www.apple.com/shop/product/MLUN2AM/A/apple-pencil-tips-4-pack

If still no joy.

You need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have both your Apple iPad and Pencil diagnosed and options presented you.

Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.

Use the Hardware Repair and Device Performance support categories.

OR

by installing and using the Apple Support app found in the iOS App Store.

Tap the iOS App Store link below.

https://apps.apple.com/us/app/apple-support/id1130498044

OR

Call contact Apple via the support numbers found in the link bekow.

Contact - How to Contact Us - Apple

Tap the link below.

https://www.apple.com/contact/

Best of Luck to You!

How frustrating is this issue?! I have finally been able to get iPad to replicate an issue described in another forum... iPad thinks that Pencil 2 is 100% charged when, in fact, it is totally DEAD. I'm not sure if this issue had anything to do with my participation in Public Beta but what I do know is that Pencil 2 stopped working after installing 15.1. I figured out how to roll back to 15 public stable but I fear that some firmware in the Pencil 2 is unable to communicate properly with iPad. I was finally able to capture this after putting Pencil 2 on a wireless charging pad VERY CLOSE to iPad (11" Pro 2021). See image attached.

I have a similar issue. 1.5 year old Apple Pencil 2 and iPad Pro bought at the same time. Use the pencil all the time. I tend to snap the pencil to the iPad whenever I pause writing, so the battery pretty much never gets below 90% according to the indicator (which may be a mistake).

This Wednesday morning, it suddenly wouldn’t connect. When I put the Pencil to the iPad, it pops up with an “Apple Pencil” notification but no battery indication, Bluetooth preferences says the pencil is not connected, and no response when I do anything with the Pencil.

Unpairing and repairing the pencil; rebooting the iPad; or unpairing, leaving the iPad off overnight, and repairing sometimes makes it work. When it does, the Pencil says 99% or 100% battery charge. It will then work for a few seconds to an hour or two before returning to the same non-functioning state.

I’ve tried cleaning the contacts on the pencil and the iPad, but they were both pretty clean to begin with and I don’t see how that would matter for magnetic induction charging (unless it were *really* bad). I also tried a new nib; no change. (Again, I can’t imagine how that would have explained this issue anyway.)

I spoke to my work IT support, who doesn’t officially support iPads. They said it’s probably a battery that no longer functions (too many charge cycles) and I need to replace the pencil. Nearest Apple Store is a 5 hour drive a way, so not an option.

I also tried borrowing someone’s pencil; that worked fine with the iPad.

Any suggestions shy of buying a new pencil? Is it possible to get diagnostic information about the battery somehow? It’s 1.5 years old, so out of warranty. If this can be done without buying a new one, that’s great, but if I’ll have to buy a new one eventually, I’d rather just do it so I have the stylus now.

It’s a false 100%. iPad believes Pencil is charged so it does not charge. Pencil battery at 0% for more than 6-12 hours and device is shot.

Go to Settings>Pencil. Dock and undock Pencil, different speeds. I got mine to show 0% for about a half sec then it jumps to 100.

By the time I figured out and MacGuyver’d a way to charge it, the teeny tiny battery inside was toast. My alternate charging method worked but the battery was already gone.

Hi! I had a similar problem quite recently (pencil seemed to be connected and charging but it did not work). For me it turned out that the tip of the pencil was slightly 'unscrewed'. Make sure that it's fully screwed on! This solved it for me.

If this doesn't work for you, it could be a battery issue of your pencil.

I did wind up buying a new Pencil. Seems that after 1.5 years of frequent use (I teach using it roughly six hours per week, plus that much again writing out my lecture prep notes, plus a good bit more; since I at least briefly put it down by attaching to the magnet frequently, it never gets anything like a full charge cycle), the battery couldn’t hold a charge anymore.

Prior to this issue, when was the last time your Pencil was charged up and used with your iPad?

Did the Pencil ever lay completely dormant for an extended period of time without any charging?

The pencil will not work it show to be paired and charged but will not work. It is apple 2 pencil on my iPad air

Since someone else's Pencil worked and yours didn't, means something is dead or defective in your Pencil.

You'll need to purchase another new Pencil.

Sorry & Best of Luck to You!

I have gone through all the trouble shooting with Apple Tech. It appears that something is intermittent in the pencil. They are replacing it.

Thanks,tighting the tip seemed to work for a bit. it would then start acting up again.

They went ahead and replaced it with an new one and it's working great. Must have been something mechanical.

Despite Bluetooth being switched and Pencil showing as being connected, it does not work. I have tapped the device twice as shown to no effect. The pencil is showing 100% charge. Any ideas?

See my post at the end of this thread. iPad THINKS Pencil is charged so it does not charge it. Remove it, you get 2 seconds if you’re lucky. The battery goes for even a few hours at 0%, toast.

Thanks for all the tips, problem now resolved. Loose tip and charging problem were the culprits.