Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Camera not working iPhone 12 pro

So I dropped my phone and noticed the back camera and flashlight quit working. I got an insurance replacement and the back camera on the replacement phone.

IPhone 12 Pro

ios 14.7.1


ive googled and done all normal troubleshooting ie power on/off, made sure it up to date, went through camera setting. Nothing is reading the back camera. Camera app, FaceTime, Snapchat. Could it be a software issue

iPhone 12 Pro, iOS 14

Posted on Sep 9, 2021 8:53 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2021 1:45 PM

Hello,

Start here:

If the camera or flash on your iPhone, iPad, or iPod touch isn't working

If no help, have it checked:

Apple - Find Locations

Good luck.

1 reply

Camera not working iPhone 12 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.