I just bought some used AirPods Pro and I tried pairing them to my I phone 12 max and it says not your iPods and they won’t connect to my phone it says they are connected but I can’t listen to music or anything what is wrong can you Yelp me

I just bought some used AirPods Pro and I tried pairing them to my I phone 12 max and it says not your iPods and they won’t connect to my phone it says they are connected but I can’t listen to music or anything what is wrong can you Yelp me

Posted on Sep 9, 2021 8:48 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2021 3:42 PM

Hi Cosinis,


We see you purchased some pre-owned AirPods Pro but are having trouble pairing them to your iPhone.


It is likely the previous owner did not reset the AirPods prior to selling them to you. In this case, you can reset them yourself and then try pairing them to your iPhone after they've been reset.


Take a look at the following articles for instructions.


Feel free to reply to this post if you have any further questions.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 10, 2021 3:42 PM in response to Cosinis

Hi Cosinis,


We see you purchased some pre-owned AirPods Pro but are having trouble pairing them to your iPhone.


It is likely the previous owner did not reset the AirPods prior to selling them to you. In this case, you can reset them yourself and then try pairing them to your iPhone after they've been reset.


Take a look at the following articles for instructions.


Feel free to reply to this post if you have any further questions.


Take care.

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I just bought some used AirPods Pro and I tried pairing them to my I phone 12 max and it says not your iPods and they won’t connect to my phone it says they are connected but I can’t listen to music or anything what is wrong can you Yelp me

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