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2nd gen AirPods won't play music or allow me to use for a phone call

I have 2nd generation airpods that will connect to my phone but will not play music or allow me to use for a phone call. I have disconnected and reconnected and even reset the airpods. I thought I had a defective pair and returned them but the 2nd pair are doing the same thing. Any suggestions on how to fix this?



[Re-Titled by Moderator]

iPhone 12, iOS 14

Posted on Nov 27, 2020 11:05 AM

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Question marked as Top-ranking reply

Posted on Nov 27, 2020 2:52 PM

Hello,

Try this:

1) Open the Control Center

2) Long press on the music controls

3) Select the output option (little up-arrow with circles)

4) Select AirPods

Good luck.

1 reply

2nd gen AirPods won't play music or allow me to use for a phone call

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