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My new AirPods show connected to my iPhone 11 but sounds comes of the phone

i can’t get my AirPods to work properly. They connect but won’t play the music through them. I’ve tried them with other phones and it’s the same. They have worked twice, I’ve even unpaired etc! Any help

Posted on Jan 10, 2021 7:32 AM

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Posted on Jan 10, 2021 1:22 PM

Hello,

If they seem to be connected, but won't play, try this:

1) Open the Control Center

2) Long press on the music controls

3) Select the output option (little up-arrow with circles)

4) Select AirPods

If no help, try a full reset:

Reset your AirPods

Good luck.

1 reply

My new AirPods show connected to my iPhone 11 but sounds comes of the phone

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