What happened my phone
My phone it’s a something problem
Question marked as
Top-ranking reply
Unfortunately you have provided insufficient information for us to propose a specific solution. Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime review these documents if you think they apply:
Click on this link "If you can’t download or update apps on your iPhone or iPad " --> https://support.apple.com/HT207165
If the first 5 don't help, use the 6th.
Considerations:
Do you have the same problem when using a different Wi-Fi network?
Does restarting your device make any change?
Can you download apps normally on another device?
If a feature on your device is not working, it may have been disabled. See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982 Go to: Content & Privacy Restrictions > iTunes & App Store Purchases
If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856
Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.
If you see 'app needs to be updated' after updating to iOS 14.5, click here --> https://support.apple.com/HT212310
Have you entered a payment method? This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
Apple Recommended article by ASC contributor Urquhart1244 --> https://discussions.apple.com/thread/8434425 with various suggestions about network, payment and log-in issues.
Check Apple's system status --> https://www.apple.com/support/systemstatus
"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400
- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."