White spots on apple logo macbook

Hey,


I recently bought a new MacBook Pro 2020 M1. It's just 2 days old.

  • I noticed some "WHITE SPOTS" on the apple logo which are permanent and definitely not smudges.
  • Does someone have any idea about this or experiencing the same?
  • Since my Mac is 16 GB RAM model I anticipate someone tried to Clean the logo while customising it.
  • Also should I return this?

PHOTOS ATTACHED

Posted on Sep 9, 2021 10:19 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2021 10:37 PM

sachinsingla Said:

"White spots on apple logo MacBook: [...] I recently bought a new MacBook Pro 2020 M1. It's just 2 days old.[...]That is not debris for sure. I tried cleaning with the cloth obviously before posting this here."

-------


Perhaps this is a Faulty Device?:

Note that you have a one-year, out-of-the-box, limited-warranty with this. So, if it is covered under warranty, then see if you can get the screen replaced. Being faulty, it likely would be nothing on you. Ask Apple Support for a new screen.

  • Apple Contact Us:

--- Contact Us - Choose Locations

--- Proceed from there as Necessary

NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)

3 replies
Question marked as Top-ranking reply

Sep 9, 2021 10:37 PM in response to sachinsingla

sachinsingla Said:

"White spots on apple logo MacBook: [...] I recently bought a new MacBook Pro 2020 M1. It's just 2 days old.[...]That is not debris for sure. I tried cleaning with the cloth obviously before posting this here."

-------


Perhaps this is a Faulty Device?:

Note that you have a one-year, out-of-the-box, limited-warranty with this. So, if it is covered under warranty, then see if you can get the screen replaced. Being faulty, it likely would be nothing on you. Ask Apple Support for a new screen.

  • Apple Contact Us:

--- Contact Us - Choose Locations

--- Proceed from there as Necessary

NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)

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White spots on apple logo macbook

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