Why am I getting a pop up message on my iPhone to update my Apple ID?
Why am I suddenly getting a pop up message on my iPhone to update my Apple ID?
Why am I suddenly getting a pop up message on my iPhone to update my Apple ID?
You're welcome Joseph.
Well, it's difficult to tell you remotely (perhaps if I could see a screenshot of that message....)
Going to details, it might be also a "scam or phishing" attempt coming from a rogue page in Internet or from a rogue calendar (read this article:-->Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support). NEVER answer to those messages, and never give any personal info to anyone.
I would suggest you two more things:
Clear your Safari cache and cookies, using this simple procedure:--> Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support
and
Check your calendar accounts in Settings>Calendar>Accounts. If you see a suspicious calendar (you accidendally subscribed to) delete that account.
After performing those two steps, restart your iPhone and test it again.
Regards
Giulio
Check your Apple ID info in Settings>[your name], and check the first 3 options.
Regards
Giulio
Hi Giulio,
We happened to be near an Apple store recently. They were able to help correct the situation. Your suggestions were great and I was aware of some. It turned out to be something different. I was not present for the discussion so I don’t have the details.
Thanks for hanging in there with us.
Regards,
Joe
thank you for your suggestion. Everything looks to be in order. I think this may gut be related to something another family member did. Appreciate your response!
Why am I getting a pop up message on my iPhone to update my Apple ID?