Wrong name on iMessage

Hi there, I have multiple apple devices that shared same Apple ID for icloud but different Apple IDs for iTune and App Store. I found an issue that texting in iMessage via iPhone and Mac appear different names for the same number. Please help with the issue.

Posted on Sep 10, 2021 7:54 AM

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Posted on Sep 10, 2021 8:15 AM

On the phone, have you checked Settings/Messages/Send & Receive/Start New Conversations From and on the computer, Messages/Preferences/Accounts/Settings/Start new conversations from to make sure the name/email is the same?


Also check the Contacts app/application to make sure the same card is marked 'Your Card' and the name entered is the same.

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Question marked as Top-ranking reply

Sep 10, 2021 8:15 AM in response to kam156

On the phone, have you checked Settings/Messages/Send & Receive/Start New Conversations From and on the computer, Messages/Preferences/Accounts/Settings/Start new conversations from to make sure the name/email is the same?


Also check the Contacts app/application to make sure the same card is marked 'Your Card' and the name entered is the same.

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Wrong name on iMessage

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