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Apple deleted hundreds of songs in my music library. I want to get them back without subscribing to Apple Music.

Upgrading the operating system deleted almost my entire music library except for recent Apple Music purchases that I had downloaded. I can not find a way to get my library back. I'm very angry about this and refuse to subscribe to Apple Music because this seems like a ransom scheme.


MacBook Pro 15″, macOS 11.5

Posted on Sep 10, 2021 10:06 AM

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Posted on Sep 10, 2021 10:16 AM

What macOS did you upgrade from and to?


Please have a look at these support documents regarding the location of Music library files.


Where's my iTunes content on my Mac? - Apple Support:

https://support.apple.com/guide/music/change-where-music-files-are-stored-mus69248042d/1.0/mac/10.15


Change where your music files are stored on Mac - Apple Support:

https://support.apple.com/guide/music/change-where-music-files-are-stored-mus69248042d/1.0/mac/10.15


9 replies
Question marked as Best reply

Sep 10, 2021 10:16 AM in response to landfish53

What macOS did you upgrade from and to?


Please have a look at these support documents regarding the location of Music library files.


Where's my iTunes content on my Mac? - Apple Support:

https://support.apple.com/guide/music/change-where-music-files-are-stored-mus69248042d/1.0/mac/10.15


Change where your music files are stored on Mac - Apple Support:

https://support.apple.com/guide/music/change-where-music-files-are-stored-mus69248042d/1.0/mac/10.15


Sep 10, 2021 10:28 AM in response to landfish53

Upgrading your OS is not designed to erase your Music Library or any of your personal data.

Imagine if that was the case, there would be a lot more disgruntled users than your posting

on here.


Have you not been backing up your mac so you can restore your music library.

It is especially important to make a full backup of your mac prior to upgrading

to a newer OS.


How did you go about upgrading your mac to macOS Big Sur.

Sep 15, 2021 11:57 AM in response to D.I. Johnson

I had a huge music library, built over a number of years, (on my pc, NOT MAC) many songs that had been bought from the Apple Store. Now they´re gone. I don´t see why I should have to purchase them again. Matter of fact, your system is highly flawed, for if you accidentally buy (or bought) the same song twice, it accepts (ed) the purchase. I am at a loss here, because I had many years of excellent songs, many of which I didn´t exactly know the authors or the title of a particular song at first and had to do research to find it ... Now I don´t know where to start. Thought you kept a back-up of customer purchases, and it´d be the least you could do, in the light of this awful ripping scheme you have.

Sep 16, 2021 5:22 PM in response to D.I. Johnson

I did all that. I’m not trying to get only my Apple purchased music, I’m trying to access the music that had been in my library for YEARS—long before I joined the Apple ecosystem. Most of my music library was from outside sources, including CDs I downloaded. The songs are grayed out in my music library. Their status says “waiting.” WTF are they waiting for? I signed in and out of my Apple account multiple times. I chose sync music on all my devices. Please tell me how to fix this.

Apple deleted hundreds of songs in my music library. I want to get them back without subscribing to Apple Music.

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