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Can not see "Battery Health" in System Preference on Mac OS 11.4 (Big Sur)

I can not see "battery health" in my version of Mac OS, which is Big Sur 11.4. I notice that my battery is running out sooner than I would think it should, but I can't check its health in System Preferences. Support docs say it should be there, but it's not. How can I get access to that feature on my MacBook Pro (Retina, 15-inch, Mid 2014)?

MacBook Pro 15″, macOS 11.4

Posted on Sep 10, 2021 10:28 AM

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Question marked as Top-ranking reply

Posted on Sep 10, 2021 10:38 AM

Skibally wrote:

I can not see "battery health" in my version of Mac OS, which is Big Sur 11.4. I notice that my battery is running out sooner than I would think it should, but I can't check its health in System Preferences. Support docs say it should be there, but it's not. How can I get access to that feature on my MacBook Pro (Retina, 15-inch, Mid 2014)?



Battery Health Management is limited:

Battery health management is on by default when you buy a new Mac notebook with macOS 10.15.5 or later, or after you upgrade to macOS 10.15.5 or later on a Mac notebook with Thunderbolt 3 ports.



ref: https://support.apple.com/en-us/HT211094




However—You can see your battery Condition:

>(Option key) System Information>Hardware>Power>Condition



Get help with your Mac notebook battery


Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

https://support.apple.com/en-us/HT204054


Learn how to get your Mac fixed and how much it will cost.   https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support   https://support.apple.com/en-us/HT209095

1 reply
Question marked as Top-ranking reply

Sep 10, 2021 10:38 AM in response to Skibally

Skibally wrote:

I can not see "battery health" in my version of Mac OS, which is Big Sur 11.4. I notice that my battery is running out sooner than I would think it should, but I can't check its health in System Preferences. Support docs say it should be there, but it's not. How can I get access to that feature on my MacBook Pro (Retina, 15-inch, Mid 2014)?



Battery Health Management is limited:

Battery health management is on by default when you buy a new Mac notebook with macOS 10.15.5 or later, or after you upgrade to macOS 10.15.5 or later on a Mac notebook with Thunderbolt 3 ports.



ref: https://support.apple.com/en-us/HT211094




However—You can see your battery Condition:

>(Option key) System Information>Hardware>Power>Condition



Get help with your Mac notebook battery


Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

https://support.apple.com/en-us/HT204054


Learn how to get your Mac fixed and how much it will cost.   https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support   https://support.apple.com/en-us/HT209095

Can not see "Battery Health" in System Preference on Mac OS 11.4 (Big Sur)

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