I just found out I'm being billed $10.59 per month for Apple Music which I never ordered. I was hoping to get a live person to tell me how it was ordered.

Has anyone had any luck getting a live person from Apple to find out about monthly charges that they didn't subscribe to?



Posted on Sep 10, 2021 11:37 AM

Reply
1 reply

Sep 11, 2021 9:06 AM in response to Cynboth

Hello and welcome to Apple Support Communities, Cynboth.


If we understand your post correctly, you are seeing a charge that you didn't expect from iTunes. We’d like to help.


To manage your subscriptions follow the steps in this article: 


How to cancel a subscription from Apple


If you are seeing this charge on your bank or credit card statement follow the steps in this article:


If you see 'itunes.com/bill' or an unfamiliar charge on your statement


If you are seeing this charge only in an email you received follow the steps in this article:


Identify legitimate emails from the App Store or iTunes Store


If you'd like to speak to Apple Support directly you can do that here:


Contact Apple Support


Thanks for using the Apple Support Communities. Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I just found out I'm being billed $10.59 per month for Apple Music which I never ordered. I was hoping to get a live person to tell me how it was ordered.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.