You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

transferring iPhone XS to iPhone 12,transfer stopped and sais we need to update to iOS 14,it,s been doing it for 2 hours and still running this updates it normal

transferring iPhone xs to iPhone 12 pro transfer stopped and said we need to update to iOS 14,it,s been doing it for last 2 hours, is it normal

iPhone XS Max, iOS 14

Posted on Sep 10, 2021 12:23 PM

Top-ranking reply

Level 10

214,482 points

Posted on Sep 10, 2021 5:44 PM

To update all of these requirements must be met:

You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 series with an active 5G network connection
The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
The phone must not be in Low Power Mode
The phone must not be connected through VPN
The phone cannot be in Airplane mode

View in context

Similar questions