Inquiries about an email

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

You just read an advertisement.

If Apple detects your Apple ID is compromised, Apple will shut off your Apple ID.

Whether that was an advert for some sketchy product, or as a hook for some fraud, or some other purpose, is unclear.

But it’s false. It’s safest to assume all unsolicited messages, all unsolicited mail, all unsolicited telephone calls, and all pop-up ads are for sketchy products, or are scams.

Scams? Yep. Sending email addresses can be trivially faked, calling telephone numbers are routinely faked, and faked text message senders, too.

Anything with a countdown timer or a percentage hacked or other text “until bad happens” is intended to cause fear or panic or hatred or curiosity or any other strong emotions.. and is a scam.

All messages and all adverts using the words “hacker” and “virus” are best assumed to sketchy, or are scams.

Remote websites cannot scan your iPhone or iPad or Mac for “viruses”. (If they could do that, they’d just upload all your data and all your passwords directly.)

What to do?

Become skeptical of what you’re told. (Yes, including this reply.)

Learn about some of the many scams: ➡️ Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

If you don’t have two-factor authentication enabled for your Apple ID, configure your trusted contacts and turn that on. That provides one last, final, protection against Apple ID and password compromise. ➡️ Two-factor authentication for Apple ID - Apple Support