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Hi

I have money in my bank and I can’t upgrade my iCloud storage , it keeps saying card declined, me card registered is the only card I have , so could you help me please to try and sort it out

many thanks

Mrs TThompson

iPhone 12 mini, iOS 14

Posted on Sep 12, 2021 12:23 AM

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Question marked as Best reply

Posted on Sep 12, 2021 12:29 AM

Gardening_work Said:

"Payment: Hi I have money in my bank and I can’t upgrade my iCloud storage , it keeps saying card declined, me card registered is the only card I have , so could you help me please to try and sort it out many thanks"

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Contact Apple Support:

You need to contact Apple Support, directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Best reply

Sep 12, 2021 12:29 AM in response to Gardening_work

Gardening_work Said:

"Payment: Hi I have money in my bank and I can’t upgrade my iCloud storage , it keeps saying card declined, me card registered is the only card I have , so could you help me please to try and sort it out many thanks"

-------


Contact Apple Support:

You need to contact Apple Support, directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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