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Cannot download attachments from Mail

I have a new MacBook Pro, and it took a lot of Apple Support to get the mail working at all. Now I have mail, but I can't download attachments - I have not been able to download either pdf or docx attachments sent to me.


MacBook Air 13″, macOS 10.13

Posted on Sep 12, 2021 5:14 AM

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Posted on Sep 12, 2021 9:36 AM

I got help directly from Apple Support by chat. Turned out that what I needed to do was log out of my connection with the email supplier and then log back in, and that fixed it.

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Cannot download attachments from Mail

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