Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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nouf296 Author

Level 1

4 points

Ipad disabled

i cant open my ipad because its disabled

i reset the password for the icloud that linked with the ipad and it shows me that its incorrect

iPad Pro 11-inch Wi-Fi

Posted on Sep 12, 2021 9:21 AM

Best reply

ProustGiulio

Level 10

208,163 points

Posted on Sep 12, 2021 9:23 AM

Seeing your screenshot, if you're talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

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