who, how, do update my USB to be compatible with my new Mac

I have an Epson (EX3240) projector that worked well with my previous MacBook. When trying to use it with my new MacBook Air I get a message that I need to update my USB connection and to call the manufacturer. I don't know who to call, or how to do it? Thanks


Posted on Sep 12, 2021 9:30 AM

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1 reply

Sep 13, 2021 6:56 AM in response to juha176

Hello juha176,


Thank you for using Apple Support Communities.


We understand that when trying to use your Epson EX3240 projector with your new MacBook Air, you are getting a message that you need to update the USB connection and to contact the manufacturer. But you do not know who to call or how. We would recommend that you contact Epson support for more information on that projector and it's connections. You can use the "Contact Us" link from their support page for that projector: Epson EX3240


Best regards.

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who, how, do update my USB to be compatible with my new Mac

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