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Appletv

I bought a new Apple TV a couple of weeks ago and was supposed to have 3 months of AppleTV and it was working but now it’s asking to subscribe

Posted on Sep 12, 2021 5:03 PM

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Question marked as Top-ranking reply

Posted on Sep 12, 2021 5:18 PM

What is your model Apple TV? Identify your Apple TV model - Apple Support

Verify your active subscription status. See your subscription overview - Apple

Verify that you are still signed in with the Apple ID account active, that has the subscription. Set up multiple users on Apple TV - Apple Support

Is it asking you to subscribe to Apple TV+ or to something else? Not everything in the Apple TV app falls under one subscription.

1 reply
Question marked as Top-ranking reply

Sep 12, 2021 5:18 PM in response to IsabelSer

What is your model Apple TV? Identify your Apple TV model - Apple Support

Verify your active subscription status. See your subscription overview - Apple

Verify that you are still signed in with the Apple ID account active, that has the subscription. Set up multiple users on Apple TV - Apple Support

Is it asking you to subscribe to Apple TV+ or to something else? Not everything in the Apple TV app falls under one subscription.

Appletv

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