Why won’t my tv play the video when I use apple air play?

I’m trying to watch tv on the Contour app through my phone. It plays on my phone but when I switch to air play it shows the name of what’s supposed to be playing but the video doesn’t play. Just the audio. How do I fix this?

Posted on Sep 12, 2021 5:43 PM

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Posted on Sep 12, 2021 8:41 PM

How to use the Contour app - Cox Customer Support

Contour App FAQs
Can I cast my content from the app onto my larger TV screen?
Due to DRM limitations and restrictions in our contracts with the TV networks, we are unable to support viewing on external devices at this time. However, you may cast to a larger screen from the desktop website, watchtv.cox.com.
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Question marked as Top-ranking reply

Sep 12, 2021 8:41 PM in response to TaylorMoore92

How to use the Contour app - Cox Customer Support

Contour App FAQs
Can I cast my content from the app onto my larger TV screen?
Due to DRM limitations and restrictions in our contracts with the TV networks, we are unable to support viewing on external devices at this time. However, you may cast to a larger screen from the desktop website, watchtv.cox.com.

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Why won’t my tv play the video when I use apple air play?

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