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blocking numbers - glitch

so i blocked someone (not a scammer) but i’m still getting their messages .. how do i stop that ?! it’s very frustrating.

iPhone 12 mini

Posted on Sep 12, 2021 7:41 PM

Reply
1 reply

Sep 13, 2021 1:50 PM in response to s.sheeran7

Hello s.sheeran7.


Thank you for using Apple Support Communities. It sounds like you're experiencing issues with blocked numbers on your device. Specifically, a number that you had blocked, is still able to contact you. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can.


First, you'll want to make sure you install any pending updates available for your iPhone. Keeping your device fully updated can help resolve various issues and help with overall performance. Just in case, the resources below can help you:


How to back up your iPhone, iPad, and iPod touch - Apple Support

Update your iPhone, iPad, or iPod touch - Apple Support


If your iPhone was already up to date or you're still getting calls from blocked numbers, go to Settings > Phone, and find the number you blocked (you may want to write it down) and unblock it. Then restart your iPhone:


Restart your iPhone - Apple Support


Once your iPhone is back to the Home screen, go back to Settings > Phone, and add the number to the blocked number list again. See if they're still able to call you.


Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support


We hope this information is useful. Cheers.

blocking numbers - glitch

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