super slow internet connection

I am using 2015 MACbook pro 16GB RAM and my internet speed is painfully slow. My internet service is 50mbps but any browser on the Mac the speed is intermittent 500kbps-10mbps. BUT when I use a PC or android device it's 50-65mbps+.


Same on Chrome, Firefox, Safari.


I'm using the latest version of Big Sur and have deleted all my WIFI networks and set them up again.


Still slow? Any suggestions would be very welcome.


Thanks.


Mel

MacBook Pro 13″, macOS 11.5

Posted on Sep 12, 2021 10:33 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2021 4:58 PM

Is this issue only with this specific Wi-Fi network or with any wireless network you connect your MacBook Pro to? If it is only this network, and with the MBP near your wireless access point, what are the following values: (note: hold down the option key before selecting the Wi-Fi icon on the macOS menu bar)


  • Security
  • Channel
  • RSSI
  • Noise
  • Tx Rate
  • PHY Mode
  • MCS Index
  • NSS
2 replies
Question marked as Top-ranking reply

Sep 13, 2021 4:58 PM in response to luvdapeepsumeet

Is this issue only with this specific Wi-Fi network or with any wireless network you connect your MacBook Pro to? If it is only this network, and with the MBP near your wireless access point, what are the following values: (note: hold down the option key before selecting the Wi-Fi icon on the macOS menu bar)


  • Security
  • Channel
  • RSSI
  • Noise
  • Tx Rate
  • PHY Mode
  • MCS Index
  • NSS

Sep 13, 2021 4:49 PM in response to luvdapeepsumeet

Greetings luvdapeepsumeet,


We understand that you have some concerns with your Wi-Fi speeds on your Mac. We're happy to help you investigate possible solutions.


Check out Use Wireless Diagnostics on your Mac to help detect issues which may help identify why your internet speeds are affected. It may also be helpful to determine if Wi-Fi works as expected using other connections or if this happens only with a single network.


We hope this helps!

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super slow internet connection

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