Incorrect country dialling format

When I was on a trip to the US recently I used the dual sim card function on my iPhone 12 Pro for the first time. I inserted a physical US sim card and used it as the primary number while travelling whilst maintaining my Australian eSIM as the secondary number. When I got home I took out the US sim card and reverted my Australian eSIM to the primary number. This all worked great apart from the change to my phone dialling input. Its a small thing, but it bugs how my phones dialling input is now stuck in US format X(XXX)XXX-XXXX. This is very different to the Australian format and makes me second guess numbers I am manually dialling. All location and regional settings are set to Australia and I cannot work out anyway of changing this back. Does anyone have any suggestions?

iPhone 12 Pro

Posted on Sep 12, 2021 11:50 PM

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Sep 13, 2021 6:06 PM in response to azza_bon

Hey there azza_bon,


We would be happy to assist you with your iPhone.


Do you have Dial Assist turned on? You can learn about this in the 'Change your outgoing call settings' section of Make a call on iPhone


Is your iPhone up to date? If it is not, it can cause issues like this. Here is how to Update your iPhone, iPad, or iPod touch


If the iPhone is already up to date, Restart your iPhone instead. Refreshing the components can resolve issues like this.


Have a great day!

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Incorrect country dialling format

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