Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my i phone 12 has crashed and wont turn off...nthing works either ...can you help ?

my i phone 12 has crashed..it wont turn off..and no apps are working

iPhone 12

Posted on Sep 13, 2021 1:07 AM

Reply
Question marked as Best reply

Posted on Sep 13, 2021 2:35 AM

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


3 replies

my i phone 12 has crashed and wont turn off...nthing works either ...can you help ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.