AppStore background activity

Before I posted on the forum yesterday I signed all my devices out of iCloud and back in. The iPhone drained the battery in two hours. Then I reset the entire iPhone. It still was draining the battery. After your suggestion, I signed out of the AppStore and turned off all options. This morning when I was there was still AppStore background activity, I upgraded to the new OS 14.8.

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Answer 3

Dawn Gwin Author

Level 1

18 points

Sep 17, 2021 7:48 AM in response to LD150

Yes, updated using an iMac. I am sick to death of Apple and this phone but still I ordered a new iPhone today in hopes that this will end this ongoing nightmare. Yesterday morning after performing all the suggested fixes and leaving the iPhone fully charge, the iPhone was drained by background AppStore activity to ZERO charge—keep in mind that it happened while every app was turned off and I was signed out of Apps with it turned off in System settings. Same thing happened last night. This morning I couldn't even complete the pre order for the iPhone 13 because I couldn't receive the confirmation text required from Verizon. If this phone were not scheduled for trade in I would take great pleasure in smashing it to bits.

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Answer 4

LD150

Level 10

89,929 points

Sep 17, 2021 8:30 AM in response to Dawn Gwin

So to hand it back you need to backup and restore to factory. Why not do that and test it? - set up as new on your Apple account without restoring the backup as I suggested.

If that runs ok then there is something installed on your phone that is causing it and it would be a shame to restore it onto the new phone.

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Answer 5

Dawn Gwin Author

Level 1

18 points

Sep 20, 2021 10:42 AM in response to LD150

I think we might be there! As you suggested, I removed all but the apps I use most. Checking the next morning, the AppStore was still using a good bit of battery for background activity. In checking, I realized that one of the resets had caused all the apps to be allowed background refresh. I turned off all but the most necessary and the battery usage is down a lot now. I didn't have any security or VPN apps and I have only 56 apps total including Apple apps I never use like FaceTime, Wallet, etc. Taking Zoom off definitely seemed to affect the total background activity. Thank you!!!!

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Answer 6

LD150

Level 10

89,929 points

Sep 13, 2021 3:01 PM in response to Dawn Gwin

Try signing out of App Store (and back in later)

Try Settings, App Store, turn off all options

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Answer 7

Dawn Gwin Author

Level 1

18 points

Sep 14, 2021 11:50 AM in response to Dawn Gwin

I signed out of the App Store and turned off all options. I have not yet signed back in to App Store but battery usage is still showing a lot of App Store usage with all turned off.

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