Sparkysmetal Author

Level 1

4 points

My iPhone 11 is frozen how do I turn off find my iPhone

My iPhone 11 is frozen how do I turn off find my iPhone

iPhone 11, iOS 14

Posted on Sep 13, 2021 10:59 AM

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I need to know how to turn off find my phone if the screen is frozen on an iphone 11 I need to know how to turn off "find my phone" if the screen is frozen on an iphone 11 It's being sent back to att for repair and they won't touch it until this feature is off, but the screen is frozen. Then phone comes on and has no damage at all, but the screen won't swipe of do anything. I've tried the factory restart and no luck with that. please help!
1578 1

2 replies

Level 10

120,239 points

Sep 13, 2021 11:01 AM in response to Sparkysmetal

Perhaps these articles will help;

If your iPhone won't turn on or is frozen - Apple Support

Force restart iPhone - Apple Support

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Sep 13, 2021 11:02 AM in response to Sparkysmetal

If your iPhone is frozen→If your iPhone won't turn on or is frozen – Apple Support (UK)

Tuning off Find My is unrelated, but if you want to do that log in to https://icloud.com/find, chose the phone in the device list, and remove it from your account.

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My iPhone 11 is frozen how do I turn off find my iPhone

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