My solo loop braided strap seems bigger, can I return it?
i had measured my wrist was 170mm and go with band size 9, upon arrival the band is very loose. Can I get an exchange for right size?
Apple Watch, watchOS 4
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i had measured my wrist was 170mm and go with band size 9, upon arrival the band is very loose. Can I get an exchange for right size?
Apple Watch, watchOS 4
You may also want to see:
Returns & Refunds - Shopping Help - Apple
You have 14 calendar days to return an item from the date you received it.
Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Bring your item to an Apple Store
You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time.
Exchange an item
If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby.
You may also want to see:
Returns & Refunds - Shopping Help - Apple
You have 14 calendar days to return an item from the date you received it.
Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Bring your item to an Apple Store
You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time.
Exchange an item
If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby.
Click on the Get Support link at the top right of this page.
My solo loop braided strap seems bigger, can I return it?