Solo Loop Band runs larger

I printed the sizing guide, checked with a credit card and all seemed fine.

My size was 11 - I just received my size 11 and it's loose.

Would I be able to exchange the band online?

Apple Watch

Posted on Sep 18, 2020 10:55 AM

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connorfromgrinnell

Level 5

7,973 points

Posted on Sep 18, 2020 3:12 PM

Yes. You have 14 days to return a product from Apple.

https://www.apple.com/shop/help/returns_refund

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Top-ranking reply

connorfromgrinnell

Level 5

7,973 points

Sep 18, 2020 3:12 PM in response to marciocavalcanti

Yes. You have 14 days to return a product from Apple.

https://www.apple.com/shop/help/returns_refund

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Oct 2, 2020 1:44 PM in response to marciocavalcanti

I am lucky enough to live close to an Apple Store. I arranged a Genius appointment and they swapped my oversize Band. Delighted with the approach and the service

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Solo Loop Band runs larger

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