The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I just had my iPad repaired under AppleCare, and it’s only less than 2 weeks old when the front got a crack. Now I’m wondering, am I receiving my original ipad or getting a “new” one as it’s said a replacement product has been shipped. Or is it a refurbished one? TIA!
Devices replaced under AppleCare+ are often reconditioned items - but will be “equivalent” to a new device. If a reconditioned iPad of the identical model and specification is not available, the replacement may be “new”.
Awesome! Thanks for that information.
You are very welcome. I hope your replacement iPad, when it arrives, meets your expectations.
I hope so too. I think it’s coming this week ☺️ Finally!
Ipad replacement product
