Front camera of iPhone 6s

So recently over the past 6 months I got a 6s for my birthday and I have started to notice that whenever I FaceTime or video call people my screen glitches and goes pink and sometimes completely green or I freeze up completely. Also I’ve noticed that it has developed into my screen saying camera is being used by another application and I don’t understand when I am not using another app all apps would be closed. I don’t understand and sometimes when I try take selfies the camera turns black I need some answers can anyone help

Posted on Sep 14, 2021 5:45 AM

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3 replies

Sep 15, 2021 7:08 AM in response to Princess2203

Hello there Princess2203,



Thanks for posting here on the Apple Support Communities! This is a place where other Apple users can submit questions or respond to others to help lend a hand. Let's take a closer look as we do our best to provide some additional insight.


We understand you're having some camera issues with your iPhone 6s while on FaceTime video calls. You also mentioned when you use your Camera app to take selfies, it will be a black preview. Is that every time, or just sometimes? Is it only the front-facing camera, or does the rear-facing camera also show a black preview?


Try the steps in this article to help with troubleshooting the camera: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If the issue persists, are there any updates available for your device under Settings > General > Software Update? If so,

How to back up your iPhone, iPad, and iPod touch and Update your iPhone, iPad, or iPod touch.



Regards.

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Front camera of iPhone 6s

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