Tickets not adding to Apple Wallet on iPhone
New iPhone 12 mini. This is starting to get annoying, it says add to wallet, I hit the button but it never shows up in my wallet. Several websites so???
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OrigamiFan1
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Community Specialist
Hello 13AEC30,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with adding tickets to Wallet. We're happy to assist.
Since noticing the issue, have you tried force closing the Wallet app and re-opening or a normal restart of your iPhone? If not, check out the articles below to help:
Close an app on your iPhone or iPod touch
If the issue continues, check out the steps here: How to use Wallet on your iPhone, iPod touch, and Apple Watch
Specifically the section "How to add a pass to Wallet" which states:
"How to add a pass to Wallet
There are several ways you can add passes to Wallet:
On iPhone or iPod touch
- Use Wallet-enabled apps (Scroll down in Wallet, tap Edit Passes, and tap Find Apps for Wallet).*
- Scan a barcode or QR code (Scroll down in Wallet, tap Edit Passes, tap Scan Code, and scan with your iPhone camera).*
- If you pay with Apple Pay at a supported merchant and you get a notification, tap the Wallet notification.
- Use Mail or Messages.
- Go through a web browser.
- Share through AirDrop.
- Use your Mac.
- For student ID cards, use your school's student account management app.
- For car keys, use the app provided by your car's manufacturer, add keys from email, or use your car's information display.
If you don't see the option to add a card, ticket, or other pass to Wallet, contact the merchant to make sure that they support passes in Wallet.
You might need to tap Add to Apple Wallet, then tap Add in the upper right corner of the pass. Or you might see a popup with an Add button you can tap to add your pass to Wallet."
Best!