How do I download rosetta

Ive tried to download rosetta because I need to get Microsoft teams but when I go to do it in your page it won't let me press install.


Also my emails, iMessage and FaceTime won't log in.


This is all on my MacBook Air. I believe its the m1 2020. I got it Sunday.


Thank you,


Caoimhe

MacBook Air (2020 or later)

Posted on Sep 14, 2021 9:50 AM

Reply
1 reply

Sep 15, 2021 9:20 AM in response to caoimhe161

Hello caoimhe161,


Thank you for taking the time to post your questions to Apple Support Communities, and congratulations on your new MacBook Air. We understand that you're experiencing issues with installing Rosetta, along with signing into your Apple ID for iMessage and FaceTime, and your email account.


You mentioned needing to install Microsoft Teams. If the device is for work, and you're connected to a VPN, disconnect from that VPN and try again. Testing on a different network can help us isolate things a bit more.


The steps here can help with the issues signing into your iMessage and FaceTime account: If you can't sign in to your iMessage account or FaceTime on your Mac


If you continue to experience these same issues, let's test with your Mac in safe mode: How to use safe mode on your Mac


We look forward to hearing the results.


Cheers!

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How do I download rosetta

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