iOS 14.8 update froze my phone. 12 pro

The update froze about 1/5 of the way on the apple logo and won't move. Its been like this for 3 hours and I cannot hard reset my phone or do anything. what do I do?

iPhone 12 Pro

Posted on Sep 14, 2021 5:02 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2021 5:10 PM

That is not the forced restart procedure on an iPhone 12. Press the volume up button and quickly release it, then immediately press the volume down button and release it then immediately hold in the side button until the solid Apple logo appears, then let go of the side button.

7 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 14.8 update froze my phone. 12 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.