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New MacBook is dying quickly

I just got this new M1 MacBook 1 month ago, and now its dying quickly (3 hours) and is getting hot quickly too. Whats going on?

MacBook Air 13″, macOS 11.5

Posted on Sep 14, 2021 7:04 PM

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Question marked as Best reply

Posted on Sep 14, 2021 7:10 PM

emmanueld37 Said:

"New MacBook is dying quickly: I just got this new M1 MacBook 1 month ago, and now its dying quickly (3 hours) and is getting hot quickly too. Whats going on?"

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Perhaps this is a Faulty Device?:

Note that you have a one-year, out-of-the-box, limited-warranty with this. So, if it is covered under warranty, then see if you can get the screen replaced. Being faulty, it likely would be nothing on you. Ask Apple Support for a new screen.

  • Apple Contact Us:

--- Contact Us - Choose Locations

--- Proceed from there as Necessary

NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)

1 reply
Question marked as Best reply

Sep 14, 2021 7:10 PM in response to emmanueld37

emmanueld37 Said:

"New MacBook is dying quickly: I just got this new M1 MacBook 1 month ago, and now its dying quickly (3 hours) and is getting hot quickly too. Whats going on?"

-------


Perhaps this is a Faulty Device?:

Note that you have a one-year, out-of-the-box, limited-warranty with this. So, if it is covered under warranty, then see if you can get the screen replaced. Being faulty, it likely would be nothing on you. Ask Apple Support for a new screen.

  • Apple Contact Us:

--- Contact Us - Choose Locations

--- Proceed from there as Necessary

NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)

New MacBook is dying quickly

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